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Contact Routewright
Last updated
The quickest way to reach us is by email: [email protected]
What helps us reply
If you are reporting a problem with a guide, please include:
- The page address
- Your router or gateway brand and exact model number
- The firmware version, if you can see it in the admin panel
- What you expected to see and what you saw instead
What we cannot do
We cannot log in to your router, recover a password for a device that is not yours, or fix a problem with your internet service. For account, billing or line faults, your internet provider is the right contact. For hardware faults, contact the router’s manufacturer.
Never send us your router admin password, your Wi-Fi password or remote-access details. We will never ask for them.
We read every message, and we usually reply within a few working days.